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Replacing a toilet is mostly an exercise in lifting something heavy and awkward without dropping it. The plumbing is simple. The logistics — and the wax ring — are where people get tripped up.
Toilets are heavy (60–120 lbs), brittle, and you'll be carrying yours through your house twice. Two people make this a 2-hour job. One person makes it a 4-hour job with a higher chance of dropping something.
The plumbing connection is one supply line and one wax ring. The wax ring is the entire reason this job has a reputation — it has to seat perfectly the first time. You don't get to lift the toilet to check and put it back down without replacing the wax ring.
If the closet flange (the pipe flange in the floor) is broken, rusted, or below the finished floor level, stop. That's a flange-repair job before a toilet-install job, and it's usually a plumber call.
Shop the supply side here. The big-ticket stuff and the brand-restricted items, we'll point you local further down.
Close the supply valve. Flush and hold the lever down to drain as much as possible. Sponge out the rest of the tank and bowl. Disconnect the supply line.
Two-piece toilets are way easier to lift in pieces. Pop off the bolt caps at the base, hold the bolts on top with a screwdriver, loosen the nuts underneath the tank from above. Lift the tank off and set it aside on a towel.
Pop the bolt caps at the floor. Unscrew the nuts on the closet bolts. Rock the bowl side to side to break the wax seal — then lift it straight up and walk it out. Do not drag it. Set it on a tarp or old towels in the hallway.
Scrape off old wax with the plastic putty knife (metal scratches and chips the porcelain on the new toilet's foot). Stuff a rag in the open drain to block sewer gas. Inspect the closet flange — it should be level with the finished floor, intact, no cracks. If it's broken or sunk, stop here and call a plumber.
Slot the new closet bolts into the flange and stand them up. Press the new wax ring onto the bottom of the new toilet horn (not onto the flange — the wax travels with the toilet). Pull the rag out of the drain. Lower the toilet straight down over the bolts — no rocking, no twisting. One smooth motion.
Sit on the toilet to compress the wax ring. Add washers and nuts on the closet bolts, alternate sides as you tighten — snug, not crushed. Porcelain cracks. Check level; shim with plastic shims if needed. Hacksaw the bolt tops to length, cap them. Reinstall the tank, connect the supply line, turn water on slowly. Caulk the base perimeter (leave the back open so a future leak shows itself).
Toilets ship as freight (they're heavy and they break in transit). You'll pay shipping that wipes out the online savings, and if the porcelain arrives cracked you're filing a claim and waiting another week. The math doesn't work.
Call a plumber if: the closet flange is broken, rusted, or below floor level; the drainpipe under the flange is cast iron or galvanized and damaged; the floor under the toilet is soft (subfloor rot); you're moving the toilet location (that's a remodel, not a swap); or this is your second wax-ring replacement in two years (something's not seating right and a pro should look at the flange).
We support local hardware stores — we don't replace them.
If your project needs hands-on help, expert advice, or a brand we can't ship, we'll point you to a store that can.
Why it's worth the trip →Most hardware stores can do more than you think. If we can't help you, the folks down the street probably can — just ask at the counter.
The stores we send you to are local and independently run — often for generations, the kind of place where someone behind the counter knows the regulars. We don't own them. We just think they deserve the foot traffic. They can put most of what we sell on their next truck. Ask there before you check out here.
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